Where did this come from?
Inspect available source messages with authorized access and your archive key. Deleted sources cannot be reopened.
COMPANY MEMORY
Stop making every agent learn the company from zero.
The useful part of email is not the pile of messages. It is the evolving set of relationships, commitments, decisions, and facts inside them.
Memory with provenanceA sourced claim keeps a link to its supporting message.
Source emailSourced factCompany memory
FROM MESSAGE TO MEMORY
Memory is useful when it can answer three follow-up questions.
When was it recorded?
Compare source dates, changes and review history. Managers can correct or reject a claim.
How sure are we?
Confidence is a model estimate, not verified accuracy. Answers can report insufficient evidence or an unavailable query instead of guessing.
Illustrative example
An invoice becomes more than a PDF in a folder.
The message connects Acme Supply Co. to invoice 1048, the amount, payment terms, and the colleague who owns the follow-up. If Acme later changes those terms, the record can change while retained sources show the history. These values are illustrative, not customer data or proof of extraction accuracy.
ENTITY RECORDUPDATED AUG 28
Acme Supply Co.
Open invoice$48,200
Payment termsNet 30
OwnerFinance agent
Source: “Re: Invoice 1048 terms”
Previous terms linked to retained sources
Provenance
Sourced claims link to supporting email. Legacy or manual records without verified source evidence are identified, not presented as proof.
Time
Later source evidence can supersede older assertions. History remains subject to source retention and deletion; it is not a permanent record of every claim.
Relationships
People, organizations, amounts, and commitments become connected context—not isolated search results.
Shared context
Agents with an explicit organization-memory grant can share the company record. Mailbox read access alone does not grant memory access.
LET CONTEXT COMPOUND
Make the next message easier to understand than the last.
Begin with the mailbox where repeated explanation costs your team the most.